Scheduling an Appointment
At Lynne's Place, we want to make it easy for you to make an appointment. You may either call our office at 508-646-0000 to schedule an appointment, or book an appointment on-line for a HydraFacial, or complimentary laser hair removal or medical aesthetics consultation. If you have any trouble booking online or need more information on our treatments, just give us a call and we will be happy to help!
Confirming an Appointment
As a courtesy, we try our best to remind clients of their appointments/consultations ahead of time, but in order to keep your reserved spot, it is your responsibility to remember your appointment and call us to confirm it. If we do not speak with you in person while making a reminder call, or receive a phone message confirming your scheduled appointment (or if you call us with less than 24 hours notice to adjust your appointment), we may offer your spot to a client on our waiting list.
Cancelling or Rescheduling an Appointment
Please realize that when you cancel or reschedule your appointment without giving enough notice, we miss the opportunity to fill that appointment time with other clients on our waiting list. As your appointments are very important to all of us, we allocate time especially for you and ask that you provide a minimum of 24 hours notice to cancel or reschedule by calling 508-646-0000 and speaking with one of our staff or leaving a message. Should you need to cancel or reschedule within 24 hours of your appointment - or if you "no-show", you will be charged 50% of your treatment fee with a minimum charge of $50. Also, "no-showing" for a laser or medical aesthetics consultation will result in a $40 charge that must be paid prior to rebooking your a future appointment.
Refunds
In the event that a series of laser hair removal treatments is requested to be discontinued, we will be happy to provide credit for the remainder of the unused package price to be used towards another laser area, or other medical aesthetic treatments or Dermalogica products offered at Lynne's Place. (Note - the credit refund will be calculated by subtracting the number of non-discounted, list-price treatments from the discounted package price).
Returns
Dermalogica products may be returned within 7 days of purchase with original sales receipt and may be exchanged for another product or Lynne's Place credit.