Scheduling an Appointment
At Lynne's Place, we want to make it easy for you to make an appointment. You may either call our office at 508-646-0000 to schedule an appointment, or book an appointment on-line for a HydraFacial, or laser hair removal or medical aesthetics consultation. (Please note that consultations must be prepaid and cost $50). If you have any trouble booking online or need more information on our treatments, just give us a call and we will be happy to help!
Confirming an Appointment
As a courtesy, we try our best to remind clients of their appointments/consultations ahead of time, but in order to keep your reserved spot, it is your responsibility to remember your appointment and call us to confirm it, or confirm it by responding to your confirmation email/text request from us. If we do not speak with you in person to confirm an appointment, or you do not confirm by responding to our email/text confirmation request, we may offer your spot to a client on our waiting list.
Cancelling, Rescheduling, and "No-Shows"
Please realize that when you cancel or reschedule your appointment without providing proper notification, we miss the opportunity to fill that appointment time with other clients on our waiting list. As your appointments are very important to all of us, we allocate time especially for you and ask that you provide a minimum of 2 business days notice to cancel or reschedule by calling 508-646-0000 and speaking with one of our staff or leaving a message. Should you need to cancel or reschedule within 2 business days of your appointment, (or if you no-show), you will be charged 50% of the treatment price in order to rebook.
Laser and medical aesthetics consultations are $50 and must be pre-paid at the time of booking. Should you miss a consultation, or reschedule or cancel your consultation within 2 business days of your consultation, your $50 will not be refunded.
Refunds
In the event that a series of laser hair removal treatments is requested to be discontinued, we will be happy to provide credit for the remainder of the unused package price to be used towards another laser area, or other medical aesthetic treatments or Dermalogica products offered at Lynne's Place. (Note - the credit refund will be calculated by subtracting the number of non-discounted, list-price treatments from the discounted package price).
Returns
Dermalogica products may be returned within 7 days of purchase with original sales receipt and may be exchanged for another product or Lynne's Place credit.